Terms of Service

1. Eligibility

• You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website or place an order. By using the Website, you warrant that you meet this eligibility requirement.
• If purchasing on behalf of a business or organization, you warrant that you have the authority to bind that entity to these Terms.

2. Website Use

• You agree to use the Website only for lawful purposes and in compliance with these Terms and applicable laws.
• Prohibited uses include, but are not limited to: (a) accessing or attempting to access restricted areas of the Website without authorization; (b) using the Website to transmit harmful, fraudulent, or infringing content; (c) interfering with the Website’s functionality or security (e.g., hacking, introducing malware); (d) scraping, crawling, or harvesting data from the Website without our prior written consent; (e) creating multiple accounts to manipulate orders or promotions.
• We reserve the right to restrict or terminate your access to the Website if you violate these use terms.

3. Orders and Payments

• When you place an order through the Website, you submit a binding offer to purchase the selected products at the listed price (including applicable taxes and shipping fees).
• We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, pricing errors, suspected fraud, or incomplete/incorrect order information. We will notify you promptly if your order is rejected.
• Payment must be made in full at the time of order using the accepted payment methods (e.g., credit cards, debit cards, approved third-party payment processors). You warrant that the payment information provided is accurate and that you are authorized to use the payment method.
• Prices are subject to change without notice, but we will honor the price listed at the time of your order (provided the order is accepted).

4. Product Information and Availability

• We strive to provide accurate descriptions, images, and details (e.g., size, color, material) for all products on the Website. However, we do not warrant that product information is error-free, complete, or current. Minor variations in color, texture, or design (especially for handcrafted fur products) may occur and are not considered defects.
• Product availability is limited, and we reserve the right to discontinue products at any time. If a product is unavailable after your order is placed, we will notify you and offer a refund, exchange, or store credit.

5. Shipping and Delivery

• Shipping terms (including delivery times, carriers, and fees) are outlined at checkout. We are not responsible for delays in shipping or delivery due to third-party carriers, weather, customs issues (for international orders), or other circumstances beyond our control.
• Risk of loss or damage to products passes to you upon delivery. You are responsible for inspecting products upon receipt and reporting any defects, damages, or discrepancies as outlined in our Refund Policy.
• International customers are responsible for paying all customs duties, taxes, and fees associated with their order. We are not liable for delays or seizures due to customs regulations.

6. Intellectual Property

• All content on the Website, including but not limited to product images, descriptions, logos, trademarks, text, and design elements, is the exclusive intellectual property of ARTISAN CRAFT DESIGN INC. or our licensors. You may not reproduce, distribute, modify, or use this content for any commercial or non-commercial purpose without our prior written consent.
• “ARTISAN CRAFT DESIGN INC.”, “aeknd.com“, and associated brand names are trademarks of our company. Unauthorized use of these trademarks is prohibited.

7. Limitation of Liability

• To the maximum extent permitted by applicable law, ARTISAN CRAFT DESIGN INC. shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or goodwill) arising from your use of the Website or purchase of products, whether based on contract, tort, negligence, or other legal theory.
• Our total liability for any claim related to the Website or products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
• This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law.

8. Indemnification

• You agree to indemnify, defend, and hold harmless ARTISAN CRAFT DESIGN INC., its officers, directors, employees, and affiliates from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorney fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights (e.g., intellectual property, privacy).

9. Modifications to Terms

• We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website or placement of orders after the effective date of changes constitutes acceptance of the revised Terms.

10. Termination

• We may terminate or suspend your access to the Website or ability to place orders at any time, with or without cause, and without prior notice.
• Upon termination, all provisions of these Terms that by their nature should survive (e.g., intellectual property, limitation of liability, indemnification) shall remain in effect.

11. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles.
• Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in Spring, Texas, USA, in accordance with the rules of the American Arbitration Association.

12. Contact Us

• Company Name: ARTISAN CRAFT DESIGN INC.
• Email: service@aeknd.com
• Mailing Address: 21322 SPRINGBROOK HOLLOW CT, SPRING, TX 77379, USA