This Privacy Policy (“Policy”) outlines how ARTISAN CRAFT DESIGN INC. (“we”, “us”, “our”) collects, uses, stores, discloses, and protects the personal information of users (“you”, “your”) who access and use our website https://aeknd.com/ (the “Website”) and purchase our products, including fur and women’s apparel. By using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Policy. We reserve the right to update or modify this Policy from time to time; any changes will be posted on this page with an updated effective date.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically generated through your use of the Website. The types of information include, but are not limited to:

1.1 Personal Information You Provide

  • Contact Information: Name, email address (e.g., service@aeknd.com for communications), phone number, mailing address (such as 21322 SPRINGBROOK HOLLOW CT, SPRING, TX 77379 for order fulfillment), and shipping address.
  • Payment Information: Credit card details, debit card information, or other payment method details (collected and processed by third-party payment processors; we do not store full payment card information).
  • Order and Account Information: Product preferences, order history, size information, account credentials (username and password if you create an account), and communication preferences.
  • Other Voluntary Information: Information provided through contact forms, customer service inquiries, feedback, surveys, or when you participate in promotions or events.

1.2 Automatically Collected Information

  • Technical Information: IP address, browser type and version, operating system, device type, unique device identifiers, and details about your interaction with the Website (e.g., pages visited, links clicked, time spent on the site, and referral source).
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your browsing experience, remember your preferences, and analyze Website usage. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of the Website.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including but not limited to:

  • Processing and fulfilling your orders, including verifying payment details, arranging shipping, and providing order updates.
  • Providing customer service and support, responding to your inquiries, resolving issues, and addressing feedback.
  • Managing your account (if you create one), including maintaining your preferences and order history.
  • Sending you relevant communications, such as order confirmations, shipping notifications, and information about products, promotions, or updates (you can opt out of marketing communications at any time).
  • Improving the Website and our products/services, including analyzing user behavior, optimizing user experience, and developing new features.
  • Ensuring the security of the Website and preventing fraud, unauthorized access, or other illegal activities.
  • Complying with legal obligations, such as tax, accounting, and regulatory requirements.

3. Disclosure of Your Information

We do not sell your personal information to third parties. We may disclose your information to the following categories of third parties for the purposes outlined in this Policy:

  • Service Providers: Third-party vendors who assist us with business operations, such as payment processors (e.g., PayPal, Stripe), shipping and logistics providers (e.g., UPS, FedEx), IT service providers, marketing platforms, and customer service tools. These service providers are only authorized to use your information to perform the services we request and are obligated to protect your data.
  • Legal and Regulatory Authorities: We may disclose your information if required by law, subpoena, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction involving ARTISAN CRAFT DESIGN INC., your personal information may be transferred to the acquiring or successor entity as part of the business assets. We will notify you of any such transfer and ensure the protection of your information.
  • With Your Consent: We may disclose your information to third parties with your explicit consent.

4. Data Security

We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to:

  • Encryption of sensitive information (e.g., payment details) during transmission and storage.
  • Secure servers and access controls to limit access to personal information.
  • Regular security audits and updates to our systems and processes.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we will take all reasonable steps to mitigate risks.

5. Your Rights Regarding Your Information

Depending on your jurisdiction, you may have the following rights regarding your personal information. To exercise these rights, please contact us using the information provided in Section 7:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure: Request deletion of your personal information, subject to legal obligations (e.g., retaining records for tax purposes).
  • Right to Restrict Processing: Request that we limit the processing of your personal information in certain circumstances.
  • Right to Data Portability: Request a copy of your personal information in a structured, machine-readable format for transfer to another data controller.
  • Right to Opt Out: Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Right to Withdraw Consent: Withdraw your consent for processing activities that rely on your consent (this will not affect the lawfulness of processing based on consent before withdrawal).

We will respond to your request within a reasonable timeframe, as required by applicable law.

6. Children’s Privacy

Our Website and products are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

  • Company Name: ARTISAN CRAFT DESIGN INC.
  • Email: service@aeknd.com
  • Mailing Address: 21322 SPRINGBROOK HOLLOW CT, SPRING, TX 77379, USA

8. Effective Date

This Privacy Policy is effective as of [Insert Date].